Using knowledge and experience gained from13 years working at HUD and a Project Based Contract Administrator, I can help your organization avoid some of the common pitfalls that will sink a Management Occupancy Review score or cause your submission package to get rejected by HUD.  Let me help your business with MOR preparation, Budget-Based Rent Increase & Utility Allowance submissions, Special Claims, Replacement Reserve submissions, Tenant Selection Plan and tenant file reviews.

Personalized Assistance for PRACS

Far too often, I witnessed non-profit property Owners with Project Rental Assistance Contracts (PRAC 202/811) leave money on the table by not requesting their annual Budget-Based Rent Increases and Utility Allowance Adjustments.  Frequently PRA Owners & Managers wouldn't ask for annual increases because they didn't know how or didn't know they could.  This practice would typically impact other parts of the non-profit mission causing funds for other initiatives to be redirected, or affect the property itself with delayed or deferred maintenance.  I can help you with the submission of the BBRI and UA to get the rents your property needs.

The 2025 Effect

In 2025, HUD lost 25-30% of its staff, there are now fewer Account Executives to provide Owners and Agents with the assistance they may need as the portfolio size of each HUD AE has grown.  This mostly impacts owner-managed properties and smaller management companies without compliance departments who often struggle to keep up with timely submissions and new compliance requirements.  Incomplete submissions are now more likely to be outright rejected as HUD staff may not have the time to keep an incomplete item open in their queue and follow up on its status. Let me help you get it right the first time.

Effects of a Poor MOR Score

A poor MOR score (Below Average or Unsatisfactory) can affect a property and its Owner's and Agent's business aspirations for years to come.  As interest rates fall, more Owners are requesting HAP Assignments or refinancing an existing mortgage, a poor MOR score can derail a request if both the Owner and Agent get flagged for non-compliance with the HAP Contract and Regulatory Agreement. Owners and Agents may be prevented from taking on new HUD properties while these flags are in place. The best way to avoid a poor MOR score and a compliance flag is to prepare in advance by hiring someone who has done over 150 MORs to review compliance and business documents.  

Benefits of a File Audit

If you're an Agent who has recently added new properties to your portfolio, a spot-check or 100% file audit can keep a prior Agent's mistakes from becoming yours to fix.  I've done a few MORs where an Agent had recently taken over management of a property and they were not aware of how much was missing from the tenant files.  Site staff already has enough day-to-day to do and don't have the time to audit the files within the 30 day Corrective Action time frame the PBCA or HUD staff will impose following an MOR.  Let me audit your files, to keep your staff free to assist residents and the manage the property.